Front Desk / Social Media Manager

Job Title: Front Desk / Social Media Manager

Job Location: Weija, Accra - Kasoa Road.

Job Description

  •     Increase the visibility of the mall and increase audience engagement on the various social media platforms

  •     Develop and implement social media, and digital campaigns in alignment with the mall's strategy

  •     Monitor social media pages and ensure that all queries are responded to in a timely and professional manner

  •     Answer the office telephone and be the first point of contact for the business

  •     Open and distribute incoming posts, and dispatch all outgoing posts

  •     Generate ideas on how to improve the brand's social media presence

  •     Manage and monitor online traffic and develop content schedules

  •     Research relevant content for social media platforms

  •     Facilitate the marketing and promotion of products and services

  •     Website Management: supervise information and content upload in the media

  •     Responsible for overall data/information on the institution's services and products on all social media platforms

  •     Compile monthly reports on the organization's social media performance


Qualification and Requirements
    Must have 1-2 years’ working experience in a social media role or other relevant field

    Excellent understanding of the use of social media, especially Facebook, Instagram, LinkedIn and Twitter, etc
    In-depth knowledge  of different digital applications
    Excellent verbal and written communication skills
    Good all round office skills particularly in relation to administration and reception duties


Fonola Mall is the most exclusive shopping mall and entertainment center online that brings all your shopping, entertainment and lifestyle needs under one roof.


Sampaman Valley, Tetegu




+ 233 243 844 625

+ 233 242 355 555