Front Desk / Social Media Manager

Job Title: Front Desk / Social Media Manager

Job Location: Weija, Accra - Kasoa Road.

Job Description

•     Increase the visibility of the mall and increase audience engagement on the various social media platforms

•     Develop and implement social media, and digital campaigns in alignment with the mall's strategy

•     Monitor social media pages and ensure that all queries are responded to in a timely and professional manner

•     Answer the office telephone and be the first point of contact for the business

•     Open and distribute incoming posts, and dispatch all outgoing posts

•     Generate ideas on how to improve the brand's social media presence

•     Manage and monitor online traffic and develop content schedules

•     Research relevant content for social media platforms

•     Facilitate the marketing and promotion of products and services

•     Website Management: supervise information and content upload in the media

•     Responsible for overall data/information on the institution's services and products on all social media platforms

•     Compile monthly reports on the organization's social media performance

 

Qualification and Requirements
    Must have 1-2 years’ working experience in a social media role or other relevant field

 
Skills
    Excellent understanding of the use of social media, especially Facebook, Instagram, LinkedIn and Twitter, etc
    In-depth knowledge  of different digital applications
    Excellent verbal and written communication skills
    Good all round office skills particularly in relation to administration and reception duties